introducing the minds behind the magic
our leaders
FOUNDER + PRINCIPAL CONSULTANT
Adrienne J. Lawrence, Esq.
Leveraging her industry knowledge and innovative problem-solving skills, Adrienne plays a pivotal role in elevating organizations. Through her multifaceted expertise, she not only navigates complex business landscapes but also anticipates emerging trends that could impact our clients. Her legal acumen ensures that all strategies are compliant and risk-aware, while her media insight allows for a deeper understanding of narrative and optics—both vital in today’s interconnected world. Adrienne’s dynamic expertise delivers invaluable contributions to all clients.
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Experience + Added Value
As BIC’s Founder + Principal Consultant, Adrienne diagnoses complex challenges and designs tailored strategies that elevate organizational performance and foster sustainable growth. By applying analytical frameworks and innovative methodologies, she crafts solutions that not only resolve immediate challenges but also build resilience against future disruptions.
While leading high-stakes consulting projects from inception to completion, Adrienne works with stakeholders to develop effective organizational policies and actionable strategic plans that align with the organization’s vision, mission, and market dynamics, driving long-term success and resilience.
A multi-faceted subject matter expert, Adrienne also has extensive experience designing and delivering engaging and informative training sessions and workshops that empower employees, enhance skills, and promote a culture of continuous improvement and innovation. In addition to being recognized in Forbes for her work, Adrienne has delivered more than 300 trainings and is a featured workplace instructor at Traliant, Intellezy, and Articulate, all leading training solutions companies.
The former “big law” attorney also leverages her legal knowledge by conducting thorough and impartial workplace investigations via her law firm and productive dispute resolution sessions, providing clarity and resolution to sensitive issues, while ensuring legal compliance and organizational integrity.
Adrienne often speaks to audiences as she's a frequent keynote speaker, panelist, and commentator on conversations ranging from workplace harassment to policy issues to neurodiversity, as she contributes to outlets ranging from NPR to The Washington Post.
Adrienne’s dynamic background and commitment to excellence make her an invaluable, trusted advisor, empowering our clients to achieve their objectives effectively and sustainably. When not elevating clients, she's enjoying a cool breeze in the East Bay where she lives with her partner and their cat Maverick.
Education
M.A., University of Southern California
J.D., The George Washington University Law School
M.A., City University of New York, John Jay College
B.S., California State University, Sacramento
Certifications
Workplace Mediator in Conflict Resolution, Mediation Training Institute
Trainer in Conflict Resolution, Mediation Training Institute
Publications
Staying in the Game: The Playbook for Beating Workplace Sexual Harassment. New York, NY: Penguin Random House (2020)
Axiom Business Book of the Year (Women & Minorities in Business)
International Book Award (Business)
International Book Award (Women in Business)
“Empower Managers to Stop Harassment.” Harvard Business Review. May-June, 2020
DIRECTOR OF CLIENT SERVICES
Julia Moreno-Molen
Bringing unparalleled communication skills, Julia oversees the client experience and ensures the delivery of high-quality services that align with our innovative approach. As the Director of Client Services, she acts as the primary liaison between clients and our team, facilitating clear communication, fostering strong relationships, and ensuring client satisfaction throughout the engagement lifecycle. Julia is as passionate about building client relationships as she is exceptional in elevating the client experience.
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Experience + Added Value
Bringing a wealth of operational and client experience, Julia specializes in building and maintaining strong, strategic relationships with clients, understanding their unique needs and challenges to provide tailored solutions that drive results. While overseeing the delivery of consulting services, she monitors project progress and pivots when necessary to maintain quality and timeliness.
In addition to leading the client services team, Julia collaborates with senior leadership to develop strategic plans that enhance client engagement, improve service offerings, and drive business growth. She also collects and analyzes client feedback to identify areas for improvement and implements initiatives to enhance client satisfaction and service effectiveness.
Julia brings a wealth of proven experience in client services as the former Senior Director of Operations for Jennifer Brown Consulting—and BIC clients are all the better for it.
Currently living the life in central Florida, Julia spends her free time with her husband and dog Milo.
Education
Strategy Execution Cert., Harvard Business School
B.A., University of Florida
BUSINESS PSYCHOLOGY CONSULTANT
Julissa Garcia
By applying established psychological principles to practical business challenges, Julissa not only elevates individual performance but also drives positive organizational change. She leverages her clinical knowledge to provide strategic insight that extends beyond just the workforce and workplace, reaching into the marketplace. Julissa’s holistic approach leads to more engaged employees, improved team dynamics, and ultimately, a more successful organization overall.
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Experience + Added Value
As BIC's business psychology consultant, Julissa specializes in understanding the psychological dynamics that influence workplace behavior and organizational performance. She utilizes tools and techniques such as assessments, feedback mechanisms, and goal-setting frameworks to foster self-awareness and resilience.
Leveraging her Master of Arts in Clinical Psychology, Julissa excels at assessing motivations, beliefs, and emotional intelligence to help clients identify barriers to success and develop strategies for personal and professional growth. Her objective is to empower clients to make informed decisions, improve interpersonal relationships, and enhance overall productivity within the organization.
A New York City native, Julissa hails from Manhattan but now lives on Long Island with her partner and three children. Julissa is fluent in Spanish.
Education
Ph.D., Saybrook University (exp. 2025)
M.A., Saybrook University
M.P.A, CUNY-John Jay College
B.A., CUNY-Baruch College
ADMINISTRATIVE SUPPORT SERVICES
Chisa Tolbertson
In today’s fast-paced business environment, effective administrative support is not just an operational necessity but a strategic advantage. Chisa gives us that leg-up. Bilingual in Japanese, the Colorado native plays a crucial role in enhancing productivity and ensuring seamless communication within our organization. Known for her reliability, praised for her productivity, and prized for her discretion, Chisa not only improves our day-to-day operations but also positions our clients for success.
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Experience + Added Value
With a strong foundation in organizational efficiency and a keen eye for detail, Chisa serves as an invaluable administrative lead at Bantam Impact Consulting. Bringing over seven years of experience in dynamic work environments, she excels at streamlining processes, managing schedules, and enhancing communication between team members, uplifting clients in the process.
Chisa is proficient in a wide array of administrative tools and software, ensuring that all projects run smoothly from inception to completion. Her ability to anticipate the needs of our executives and stakeholders has led to improved workflows and greater overall productivity within the firm.
With a commitment to excellence, Chisa strives to create a positive and efficient workplace, embodying our innovative spirit. And always eager to learn and adapt, she is dedicated to fostering an environment where creativity and collaboration thrive.
A proud Colorado native and avid yogi, Chisa is fluent in Japanese.
leveraging our size
Small yet mighty, we pride ourselves on giving clients a customized, elite experience that large firms simply can’t match. Expand the menu to discover the eight ways our firm leverages its size to deliver you superior results, and click the button below to learn more about our added value.
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With lower overhead costs than large firms, we provide top-tier consulting services at competitive rates without the hefty price tag. Our team consists of experienced consultants who have worked with a range of organizations, providing you with insights and solutions that are both practical and innovative. With BIC, you’ll receive exceptional value without sacrificing quality.
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In a boutique firm like ours, you receive focused, dedicated service. You’re not just another client. We take the time to understand your specific needs and challenges, ensuring that our solutions are directly aligned with your goals. Rather than be shuffled between junior staff, you’ll work directly with seasoned consultants who are experts in your field, receiving insights and guidance from professionals who bring a wealth of experience.
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We view our clients as partners. Our collaborative approach fosters open communication, ensuring that your voice is heard throughout the process. This partnership leads to more effective outcomes and sustainable change. We prioritize building deep relationships with our clients. Our consultants immerse themselves in your culture and operations, fostering a collaborative environment that promotes trust and enhances outcomes.
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While large firms often rely on one-size-fits-all models, we customize our strategies to fit your unique organizational needs. We take the time to understand your specific challenges and craft solutions that truly resonate.
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Our size allows us to make decisions and adapt to change swiftly. Nimble and responsive, we can pivot strategies and implement changes more rapidly than larger firms burdened by bureaucracy that slows down decision-making. At BIC, we’re built to ensure your project moves forward without unnecessary delays, positioning us to implement strategies that deliver results faster.
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Our niche focus means we concentrate on specific industries or areas of expertise. This depth allows us to offer insights and strategies that are relevant and applicable, going beyond generic advice. With us, you benefit from a concentrated focus on your specific industry and challenges. Our targeted strategies are designed to drive measurable impact, helping you achieve your objectives more efficiently.
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Our boutique nature allows us to maintain a strong commitment to ethical consulting. We prioritize transparency and integrity in all our interactions, ensuring that your interests come first. Our commitment to ethical practices means you can trust that we prioritize your best interests. We believe in transparency throughout our engagement, keeping you informed every step of the way.
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We view our clients as partners, and thus are invested in your long-term success. Our approach focuses on building enduring partnerships, enabling us to support you as your needs evolve over time. We’re committed to building lasting relationships. Unlike larger firms that may rotate consultants frequently, our team remains consistent, ensuring continuity and deeper understanding of your organization over time.